Frequently asked questions
Ordering, delivery, halal and allergens — the things people ask us most.
Do you deliver to my area?
We deliver across Coventry (CV1–CV6). Enter your postcode at checkout to see if you're in range, along with the delivery fee and estimated time.
Is your chicken halal?
Yes — all of our chicken is 100% halal. Dietary and allergen information is shown on every product page.
How do I know about allergens?
Every product page lists its allergens. Our kitchen handles all major allergens, so please tell us about any allergy in the order notes before ordering.
Can I collect instead of getting delivery?
Absolutely. Choose Collection at checkout and we'll have your order ready at Far Gosford Street, usually within about 20 minutes.
How do I track my order?
After you order, you'll get an order number. Head to the Track page and enter it to follow your order live from our kitchen to you.
What payment methods do you accept?
We accept all major debit and credit cards, plus Apple Pay and Google Pay, securely through Stripe. All prices include VAT.
Can I get a refund?
If something's not right, contact us with your order number and we'll make it right — see our Refund Policy for details.